Question:

maytag dishwasher. model mdbh955aws. does not start after start/cancel button is pressed. the cycle selector lights when u press it but then goes out after approx. 30 secs.

Answer:

Hello, and thank you for using this service. I’ll be helping you with your problem today.

This particular model is very well known for the start button on the touchpad failing. Now the other possibility is that the door latch has failed and just doesn’t think you have shut the door. The best way to know whether the door is shut or the start button is just faulty is to select a cycle and press the start button like normal. Every 5 seconds, press the start button again. Do this for a minute or two and if the lights still go out, then it means the touchpad isn’t recognizing you press the start button so you need to replace the touchpad. If the lights no longer turn off after 30 seconds or so, then the unit recognizes you’re pressing the start button and you need to replace the door latch because it just doesn’t think the door is shut. Below is a link to both parts, again the touchpad is by far the more likely case.

CLICK HERE for touchpad

CLICK HERE for door latch

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